Shipments and returns
Please allow for up to 28 days for delivery after receipt of payment and are shipped via Royal Mail with tracking and drop-off without signature. During busy times it will take longer to process orders.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
All items are well-protected but should you have any problems with damages please get in touch with our team and we will resolve the issue for you.
Return & Exchange Policy
Returns and exchanges are accepted if you contact us within 30 days of our original dispatch date. All postage costs involved with returns and exchanges are the responsibility of the purchaser. If you are in any doubt about the item you are considering purchasing please contact us and we will give you all information we can to help you decide if the item is what you require.